1. General Information

This Privacy Policy explains how Userex ("Company", "we", "our") collects, uses, and protects the personal data of users ("Users") who visit www.userex.com.tr ("Site"). Userex respects your privacy and ensures that your personal data is protected under the Turkish Personal Data Protection Law (KVKK) and applicable regulations.

2. Data Collected

When you visit our website or fill out a contact form, we may collect the following data:

• Name, surname
• Email address, phone number
• IP address, browser information
• Visit duration, page views
• Cookie data

3. Data Collection Methods

Your personal data may be collected through:

• Contact forms on the website
• Email or social media correspondence
• Cookies and analytics tools (e.g., Google Analytics, Meta Pixel)

4. Purposes of Data Use

Collected personal data may be used for:

• Providing you with service, project, or offer information
• Responding to inquiries or messages
• Improving service quality and user experience
• Performing statistical analysis and reporting
• Complying with legal obligations

5. Data Retention

Personal data is stored for up to 2 years after the processing purpose ends. This period may be extended if required by legal obligations or disputes.

6. Data Sharing

Userex does not share your personal data with third parties without your consent, except:

• When required by law or government authorities
• With service providers such as hosting or analytics partners
• With project partners, upon user consent

7. Cookie Usage

Cookies may be used to enhance user experience and website performance. You may disable cookies in your browser settings, but some site features may not function properly as a result.

8. User Rights

Under the Turkish Law (KVKK) and GDPR, you have the right to:

• Learn whether your personal data has been processed
• Request information about processing
• Request correction or deletion of inaccurate or incomplete data
• Be informed about third parties to whom your data has been transferred
• Object to automated processing or profiling

You can exercise these rights by contacting us at info@userex.com.tr.

9. Data Security

Userex protects your personal data using SSL encryption, secure servers, and access control measures against unauthorized access, loss, misuse, or alteration.

10. Policy Updates

This Privacy Policy may be updated periodically. Updates will take effect upon publication on our website.

11. Contact

Userex Design and Experience Studio
Istanbul, Turkey
Email: info@userex.com.tr
Website: www.userex.com.tr