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Tepe Emlak · Panel

Tepe Emlak B-CRM

A CRM where a shopping-mall leasing team runs every deal as one chain, from a company in the pool to a signed contract.

Client
Tepe Emlak
Platform
Panel
Scope
Product design, UX, UI, Design system, Responsive design
B-CRM pool, overview and offer screens on desktop, with the overview on a phone

The goal

Leasing a unit in a shopping mall takes weeks and passes through many hands: getting to know the company, preparing an offer, collecting each department's view, signing. B-CRM brings all of it into one place, so everyone can see who owns which deal, what is waiting for approval and which contract is due for renewal.

The deal chain

We shaped the process as a six-step chain: pool company, candidate deal, offer, review, leasing report and contract. Each step feeds the next, so company, brand, location and contact details carry over without being typed again. Moving a deal forward is a button and a short confirmation, not a separate page; when the contract is signed, the candidate becomes a customer on its own.

Offers and reviews

The offer form groups property, financial and contract details into three sections, and every revision opens as a new version so nothing is lost. A review collects views rather than approving: mall management, finance, budgeting and reporting, legal and leasing each add theirs, and the general manager makes the final call. A negative view doesn't stop the deal; it is flagged as a risk.

Contracts and tracking

The contract screen keeps exemptions, guarantees, insurance and notices together. The active tracking board shows contracts nearing their end, missing guarantees, expiring policies and legal deadlines at a glance. The overview brings together the deal funnel, the approval queue and occupancy by location, and a role and permission matrix sets who can see and edit what. Every screen designed for desktop also works on a phone.

Flows

The deal chain: pool companies, the offer form and the offer list, with the deal's progress in front
The deal chain: pool companies, the offer form and the offer list, with the deal's progress in front
Reviews: offer detail, adding a department's view and approvals, with the approval queue in front
Reviews: offer detail, adding a department's view and approvals, with the approval queue in front
Contract detail, the active tracking board and the permission matrix, with lost deals in front
Contract detail, the active tracking board and the permission matrix, with lost deals in front

Overview dashboard

The full B-CRM overview: key figures, trend, deal funnel, contract end dates, offers, approvals, occupancy and lost deals

Screens

  • Pool companies
  • Offers with status and version
  • Adding a department's view
  • Approvals
  • Activity and handover
  • Roles and permissions

On the phone

  • Overview: key figures and trend

    Overview: key figures and trend

  • Contract end dates and offers

    Contract end dates and offers

  • Upcoming events and my tasks

    Upcoming events and my tasks

  • Approvals, occupancy and lost deals

    Approvals, occupancy and lost deals

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