Service
UX audit
We find where your product loses people and hand you a clear list of what to fix first.
We review your website, app or admin panel screen by screen, backed by your data. An audit can stand on its own or be the first step of a redesign.
What we do
Screen-by-screen review
Every point where people struggle in key flows.
Analytics review
Where people drop off, in numbers.
Accessibility and consistency
WCAG checks and design inconsistencies.
Prioritised report
Fixes ranked by impact.
How we work
- 01
Kick-off
We agree goals and key flows.
- 02
Review
We review the flows and data.
- 03
Walkthrough
We present the findings to your team.
- 04
Fixes
If you like, we design the fixes.
Why Userex
Enterprise experience
We have worked on products for Turkcell, Enuygun and Eczacıbaşı Bilişim.
Results you can act on
Not general advice: a list your team can start on straight away.
A reply within one business day
We reply to your request within one business day.
Products we reviewed and redesigned
Turkcell · Web
BOSS
The service design of Turkcell's BOSS application has been completely renewed to ensure end-to-end tracking of the sales process.
Tepe Home · Web
Tepe Home Website
A new website for a premium furniture brand that inspires and makes buying easier.
Eczacıbaşı Bilişim · Web
Next Docs
A document management system and UI kit for Eczacıbaşı Bilişim.
Tepe Emlak · Panel
B-CRM
A leasing CRM that takes every shopping-mall deal from first contact to a signed contract.
FAQ
What does the audit cover?
We agree the scope together, usually starting with the most used flows: sign-up, checkout or requesting a quote.
What do you deliver?
A report ranked by priority, with a screenshot, impact and suggested fix for each finding.
Do you work with UK companies?
Yes. The audit is fully remote, and the UK is only two to three hours behind Istanbul.
How are timeline and budget set?
We talk through your goals in a first meeting, then agree scope, timeline and budget together.