Service
AI agency
We add AI to your product where it does real work, not as decoration, and turn it into an experience people understand and trust.
Userex is an AI-focused design and software agency. When we add AI features to a product, we first identify which job it will actually speed up, then turn that into an experience people understand.
Our own product, Vion AI, is an AI sales assistant that answers questions from websites, WhatsApp and Instagram. We bring what we learn building and running it into our clients' projects.
We also use AI actively in every step of our own process, so your product gets tested earlier and launches on a more solid footing.
What we do in AI projects
AI product design
Turning AI features into interfaces people understand and trust.
Copilot interfaces
In-product assistants that speed up decisions in critical workflows.
AI sales assistant
Vion AI answers questions on your website, WhatsApp and Instagram using only your information.
Integration and development
Connecting AI models securely to your systems, data and workflows.
Validation and measurement
Testing AI output, designing for failure cases and measuring impact.
How we work
- 01
Find the opportunity
We work out together where AI will make a real difference.
- 02
Prototype
We test the idea quickly against real data and real users.
- 03
Design and build
We design the experience, including trust and failure states, and integrate it into your systems.
- 04
Measure and improve
We track usage and results and keep improving the experience together.
Why Userex
We run our own AI product
We build and operate Vion AI, so we know how AI behaves in production.
Users first
We turn AI into an experience people trust, not an opaque box.
The same team designs and builds
Nothing gets lost between design and code, and we can take on development too.
A reply within one business day
We read your request and write back within one business day at the latest.
Our AI work
FAQ
Does our product really need AI?
Not every product does. In a first meeting we assess which job AI would speed up or improve, and we say so plainly if it would not add value.
Which AI models do you use?
We choose the model per project, weighing cost, speed, data privacy and language support.
Is our data safe?
We design the data flow together at the start: which data goes to the model, where it is stored and who can access it.
Our project has no AI. Are we a fit?
Of course. AI is our focus, but design and user experience are at the core of our work. We use AI only where it truly adds value to the product.
How are timeline and budget set?
In the first meeting we talk through your goals and where things stand. Then we agree on scope, deliverables, timeline and budget together.